The Immediate Impact Development Programme

Half day, cost effective, practical and interactive training sessions


In partnership with a number of local organisations we offer a carefully selected range of training sessions that provide a valuable resource to support your people and organisation in this challenging economic climate.

Known as the Immediate Impact Development Programme, these half day sessions are a cost effective way to receive practical and interactive training while meeting people from other local businesses.

Our partner organisations also benefit as they experience what Crystal Learning do and build their own profile through this local networking opportunity.

Below are some examples of brief outlines that we have previously offered.

Example Outlines


The Art of Making an Impact

Increase your confidence and presence when dealing with customers, colleagues or suppliers.

Topics will include

  • Effective communication
  • Being assertive
  • Demonstrating the 3 V’s
  • Conveying the right message
  • Making the message convincing

What you can expect

  • All the generic expectations
  • Useful tools & techniques
  • Personal feedback
  • The Impact & Presence Pocket Book

Managing Performance Through People

Learn to deal with difficult situations with colleagues and team members that helps them to manage their own performance.

Topics will include

  • Understand the PM cycle
  • Setting realistic objectives
  • Actively managing your team
  • Dealing with underperformance
  • Managing expectations
  • Using positive behaviours

What you can expect

  • All the generic expectations
  • Useful tools & techniques
  • Realistic case studies
  • Group discussion and sharing best practise

The Human Aspects of Time

Increase your awareness of how you spend your time and the discipline you need to make everything you do value added.

Topics will include

  • Understanding the perspectives of time
  • Assessing & prioritising your use of time
  • Dealing with your time bandits
  • Saying ‘No!’ and meaning it

What you can expect

  • All the generic expectations
  • Useful tools & techniques
  • Relevant Exercises
  • Group discussion and sharing best practise

Leading in Times of Change

Learn to broaden your range of behaviour and increase your success.

Topics will include

  • Leadership or management?
  • Different modes of leadership behaviour and knowing when to use them
  • Creating a vision that inspires others with the power and energy to deliver it
  • Resolving conflict quickly

What you can expect

  • All the generic expectations
  • Useful models & behaviours
  • Recognised self-assessment tool
  • Group discussion and sharing best practise

Ready to make an impact and empower your business? Enquire Today